I’ve been a patient of Dr. Shats since 2014, and she delivered my youngest child in 2015. I truly can’t say enough wonderful things about her. Her bedside manner is exceptional. She always takes the time to listen, never makes me feel rushed, and has such a calm, comforting way of speaking that immediately puts me at ease. She genuinely cares about her patients, and it shows in every visit. I honestly don’t care how long I have to wait to see her because she is absolutely worth it. It’s so hard to find a doctor who not only provides excellent medical care but also listens, cares, and treats you with kindness and respect. Dr. Shats has continued to take amazing care of me through every stage of life—not just during pregnancy. If you’re looking for an OB-GYN who is compassionate, knowledgeable, and truly invested in her patients, I highly recommend Dr. Shats. She is one of a kind, and I’m so grateful to have her as my doctor.

Stefanie Pizzuto

★★★★★

Vanessa, Danielle, Mary Kate, and Kim. I can’t say enough about the incredible care and kindness these nurses showed me during my stay this week. Vanessa, Danielle, Mary Kate, and Kim went above and beyond every single day — not just with skill and professionalism, but with genuine compassion that made a tough week easier. They treated me like family, always checking in, always smiling, and always making sure I was comfortable. Their teamwork and dedication truly represent the best of RUMC. I’m deeply grateful for everything they did — they deserve every bit of recognition and praise.

★★★★★

Dr. (Yin Nwe) Tun is an outstanding endocrinologist. She is knowledgeable, thorough and takes the time to listen to all my concerns. She explains everything clearly and makes sure I understand my treatment plan without ever making me feel rushed. Her compassionate approach and genuine care for her patients make every visit a positive experience. I highly recommend Dr. Tun to anyone looking for an exceptional endocrinologist.

★★★★★

Great environment, Friendly employees, knowledgeable ! Michael Zemaitis is the best!!

★★★★★

Dr. (Inna) Tubman was incredibly kind and attentive. She listened carefully, answered my questions, and made me very comfortable discussing my health concerns. I highly recommend her! Great staff too!

★★★★★

Dr. Wallen Chan and his staff are very professional and courteous I would recommend Dr. Chan anytime.

★★★★★

Dr. Patel is beyond AMAZING! She is truly the only doctor who has ever actually listened to me and validated my symptoms. She shows such deep, genuine compassion and empathy for what I am going through—her bedside manner is absolutely top-tier! It is so rare to find a doctor who cares this much about their patients and is so completely dedicated to helping them heal. She creates such a warm, welcoming environment, and I trust her with my health fully! I am forever grateful to have found her as my neurologist, and I highly recommend her to everyone!

★★★★★

I’ve been a patient of Dr. (Rita) Shats for over 10 years. She’s amazing doctor and surgeon. When my cyst ruptured, I was in the operating room in less than a week. I love how she’s so supportive and explains everything when asking questions or when test results come back. The office staff is really nice too.

★★★★★

Richmond Health Network – Endocrinology Center

Dr Tun is very caring and considerate about the issues you have. She takes the time to go over everything with you. After 26 plus years and countless other doctor’s appointments, she knew exactly what was wrong with me!!! She sent me to see a GI to get tested for Celiac disease. That was the issue all along.

★★★★★

Dr. Rotatori and his staff always provide prompt and Courteous service. They seem genuinely interested in my health and are always eager to help in any way. Highly recommended.

★★★★★

Dr. (Paul) Gessman is a terrific physician. He is extremely thorough, patient in explaining both his diagnosis as well as care plan and has an excellent bedside manner. I am very fortunate to have him as my primary care doctor.

★★★★★

Dr (Paul) Issack is our amazing orthopedic guy! Having had two bone break experiences; one involved two surgeries. I would never consider anyone else. He is kind, patient, and a true expert. He always takes the time needed to explain and reassure. He is also so accessible. He really is the best!

★★★★★

Richmond Health Network – Obstetrics and Gynecology Services: Brooklyn

“I love Dr. (Angela) Kerr. She has been my doctor for over 13 years. She is gentle, quick, and informative. I trust her advice and I recommend her to all my family and friends.”

★★★★★

For Urology Services Center and Michael Wilson, DO

“Great service. Reception was very nice and helpful. Dr. Wilson was attentive to my needs and very forthcoming with my concerns.”

★★★★★

Richmond University Medical Center – Center for Cancer Care

“Dr. Wahib, Zafar listened to all my concerns. He answered all my questions. His staff were professional and thorough.”

I recently had a terrible accident. I slipped and fell on black ice and fractured my femur and hip. I was brought to RUMC via ambulance and had a partial hip replacement later that same day. The surgeon assigned to me was Dr. Adam Margalit. He came to see me and assured me that he would take his time and make sure that my surgery was done with utmost precision and care. I was so pleased with him and his staff. They were kind, professional and capable. I felt that I was literally in good hands. While recovering, I was in the care of different nurses and support staff. While I had a good experience with all of them, I would like to note that one particular nurse, Joe Ruggiero, who was outstanding! This was a major crisis in my life, and he helped me get through it with his patience, care, attention, and kindness. Overall, I feel that I received excellent care during my stay at RUMC.

I recently went here to the emergency room, but I went again yesterday for a procedure. Each time I had a wonderful experience. The hospital was very clean. Each and every staff member that I encountered was exceptionally kind and professional. I can’t say enough good things about this hospital.

Excellent service they treat patients with love, and they all are so kind. They have taken good care of my dad since he is there.

Dr. (Lina) Leykina is an exceptional endocrinologist who consistently provides outstanding care. She is incredibly patient, knowledgeable and takes the time to address my concerns with a clear explanation. I feel very confident in her expertise and highly recommend her to anyone looking for a top-notch doctor.

I cannot thank Dr. Ahmed and his amazing team of physicians for helping my 3 year old son feel better after being diagnosed with RSV. He was super gentle with my son who was extremely fussy and was able to treat him and feeling better. They were super-fast and up to date with everything. This was one of the best hospitals we’ve been to. From the reception in the front to the security guards, everyone was super friendly and all wished for my son to feel better. Sometimes it’s the little things that really help lift people up. Thank you again Dr. Ahmed and team. We are forever grateful.

I just got back from having a procedure at RUMC and I could not have been treated any better. From the moment I walked in, every staff member I encountered was friendly and competent. Nurse Kevin did my paperwork and checked me in. He was compassionate, professional, and made me feel at ease. All of the nurses that were part of my procedure were incredible (Allison, Lil, and Roseanne). They made sure I was comfortable both during the procedure and in recovery, and you can tell that they really care about their patients. My doctor (Dr. Yiachos) is excellent. He explained everything and came to see me after to let me know that everything went well. Thank you for making an unpleasant procedure so much easier!

Dr Rotatori and Marisa Semioli, NP were just amazing. They took the time to help me understand things that were never clearly explained to me before. That NP is going places! I can’t wait to say I knew her when.

We were given Sophia 3 days ago. It’s an amazing hospital. A very professional and friendly team. We would like to send a very big thank you to our great doctor, Eman Sultan. She was very professional and very kind with us as well as her professional team (Dr. Lau, an anesthesiologist Dr. Riso and our great nurses Julia and Christina). Also, we send a big thank you and appreciation to the team after delivery , they were all the best (doctors, nurses, housekeepers). Unfortunately, we do not remember the names. Finally, our great appreciation for Ms. Mena from the birth certificates department, she was very nice with us and gave us all the information, support and guidance to the next process.

It Is always a pleasure talking to Dr. Faravash. She listen to us and it is very pleasant to see a doctor that makes you feel confident and comfortable. I would definitely give her a 10!

This is our family’s second experience with a C-section birth. From the minute we stepped in, the security guard wanted to help us with our bags and everyone we encountered was pleasant and helpful. Dr. Benson and staff were flawless in their execution. The post operation nurses and doctors were professional and accommodative. We had specific issues that needed extra care and I believe everyone went above and beyond to help us. Thank you RUMCSI!

If it wasn’t for Dr. (Dara) Fedele with the Breast and Imaging Center, I would have ended up with a SECOND unnecessary surgery. She recommended a prone table and my biopsy took 20 minutes, tops. The techs were also great and the front desk was fantastic.

My newborn had jaundice and then his labs were not satisfactory. Dr. K. McDonough was amazing, explaining everything throughout the process. When my son’s labs were not getting back to normal, he took it upon himself and arranged for immediate appointments with related specialists. He took so much burden off my shoulders. It meant a lot, and I’m very grateful.

On September 5 of last year I suffered a terrible fall.  I had two large lumps on my head that were bleeding down my face, my right leg was very swollen and painful and I could not stand or walk. I was taken the trauma unit and was quickly surrounded by nurses who were joined by a doctor. Every one of them was professional and kind. Their professionalism and kindness helped me stay calm. I had many tests and it was discovered that my hip was broken and I had massive internal bleeding. Dr. Jayram explained how serious my injury was. He said he wanted to start blood transfusions and operate quickly. He promised to do it that evening and he stayed late and did. It was important to me that I acknowledge the wonderful care I got. God bless them all and thank you from the bottom of my heart.

I guess it was our lucky day. We walked into the emergency room and everyone was extremely helpful. Doctors were on the top of their game and kept an eye on my son.

Was in the ER and had the most wonderful, kind, compassionate and caring physician’s assistant in the world. Hany Yousef was amazing. More doctors should be like him. RUMC is lucky to have a doctor like him. Thank you Hany for everything you did. God Bless you.

Dr. Philip Otterbeck is the consummate professional. He’s extremely knowledgeable, professional, courteous and kind. An absolute pleasure to deal with.

I love this hospital. I gave birth to all my children here. The staff are very nice and on point. I feel safe, it’s clean and spacious.

I went for an ambulatory procedure with Dr. Frank J. Lacqua and I have never felt so welcomed, taken care of and comfortable. The whole staff from beginning to end were very professional as well as personable and kind hearted. If I were to mention a few names I might add Amelia Piccione and Nurse Anesha were extremely caring and went above and beyond. They were very thorough in giving me instructions and addressing any concerns I had with respect to my after-care when leaving.

The hospital, including the front desk and security, should be awarded a gold medal. From the bottom of my heart THANK YOU all so much for showing me

My mother-in-law was admitted for 8 days. I can’t put into words how great the entire team of nurses, social workers, case managers, etc., are on the 4th floor. My mother-in-law raved about how great and friendly everyone was, took their time with her (she is a fall risk) and managed her care until she was well enough to go home. They arranged for her to have a walker and recliner (which arrived the next day) when she got home and made sure her after-care with VNASI was coordinated and ready to go. At discharge her aftercare program, medications, and scheduled appointments were carefully explained to her and as she said to me on the ride home, “they treated me with such dignity and were so friendly.” I wanted to especially single out Kiara Lorenzana, Catherine Rodriguez, and Ievgenia Cherkes for all their help. They truly went above and beyond! My wife, mother-in-law and I are deeply grateful for the team on the fourth floor!

Excellent office, Dr. Akbar is kind and so very helpful. Thank you for such a pleasant experience.

To the L & D Staff, Praise and gratitude! Thank you for everything!

I recently had an angiogram. I want to commend the staff from registration to release. I was attended to within 10 minutes of arrival. Big Val getting the IV’s ready, Wilma taking all my information while the team was doing their thing. Cannot forget the “operating team” led by the excellent Bhavesh Gala and the mystery doctor who assisted doctor Gala along with Maryann. Thank you Susan, Joel, Donna, and Jennifer who watched over me until release. Thank you all.

Dr. Parisi and his staff are amazing and very wonderful/kind people. I have been seeing Dr. Parisi for over 15 years now. He’s a very nice, polite, and professional doctor who is also extremely good at his job and very knowledgeable. He answers all questions you may have and explains everything to you in a great way. You don’t get confused with doctor lingo or anything of that sort. He also makes sure you understand everything that he has gone over with you before you leave his office to ensure you got it all down and understood properly. Extremely great doctor and definitely recommended.

The staff and atmosphere is amazing. I experienced a heart attack 6/7. The docs, nurses, and techs made me feel safe and comfortable. I recommend RUMC. Love y’all.

I don’t know what, if any, special recognitions are awarded to RUMC’s resident doctors, but for the extraordinary care, concern, and gentle bedside manner he provided to both my husband and me during such a difficult, stressful time, I would nominate Joseph Picone for Resident of the Year.

Dr. Jimenez is a Godsend, not to mention the staff.

Dr. Peter Stathopoulos is an excellent physician. He is thorough and kind and caring. I have had wonderful care from him. The office staff is considerate and helpful. I highly recommend this facility.”

I have to say, for an ER, and I have been to a few over the years, this was the most pleasant experience I have ever had. I appreciate that all the staff was courteous, respectful, and kind. Some more than others but we never felt dismissed, ignored, or disrespected in any way, quite the opposite. The place looked clean and taken care of. Hopefully, I won’t have to go there anytime soon, but if I have to, I’ll feel content and at ease, knowing that the nursing staff, and the doctors are there to help me.”

My son got hurt at a party close to another SI hospital. No one would give a definitive answer as to what happened. They just sent him out with an ace bandage. The following day we went to RUMC. He was treated very quickly. He had a broken ankle which was addressed immediately. The nurses and doctors were very attentive and caring. My son is eight years old and was in a lot of pain and very scared. Highly recommend going right to RUMC for issues and not wasting time in any of the other Staten Island hospitals.

The staff were caring, personable and wonderful to our mother and our family. They checked on us regularly and didn’t rush us when we had multiple questions. They made sure that everything was at our fingertips, especially Nikki DeRosa, Nick Gentilella, Alyssa Meeker and Jennie Colon.”

Thank you so much for being so kind as we welcomed our baby girl into the world. XOXO.”

If anybody is looking for a place with powerful inclusion, structure, gratitude and positivity, this would be the place to go. A very good team of people for those who need good influence. Ask for Anthony, he is the GOAT! Thanks Silberstein Clinic!”

Five stars! Good Service

We are reaching out to you because we want to acknowledge two highly professional paramedics who we are so grateful for who came to our aid on December 12, 2023. Paramedics Sonny Hodge and Jeff Brown answered our 911 call for help with our mom Catherine Russo who is 90 years old. Our mom was critical and very scared, and these two fine gentlemen were not only medically skilled, but they were kind, courteous and went above and beyond in treating our mom (mother in-law ) with concern , respect and dignity. They truly represented RUMC for the caring family medical facility it truly is.

I had a good experience with them at the birth of my baby son in January 2023!!!!